Privacy Policy

Introduction

At Urban Threads Collective, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Place an order
• Subscribe to our newsletter
• Contact us with inquiries
• Participate in surveys or promotions

This information may include:

• Name and contact details (email address, phone number, shipping address)
• Payment information (credit card details, billing address)
• Demographic information (age, gender, preferences)
• Order history and purchase details

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Time zone setting
• Operating system and platform
• Information about your visit, including pages viewed and navigation paths

How We Use Your Information

We use the information we collect in the following ways:

• To process and fulfill your orders: We use your personal information to process payments, arrange shipping, and provide invoices and order confirmations.
• To communicate with you: We may use your information to respond to your inquiries, provide customer support, and send important updates about your orders.
• To personalize your experience: We may use information about your preferences to provide you with tailored product recommendations and content.
• For marketing purposes: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.
• To improve our website: We analyze how customers use our website to improve user experience and optimize our content.
• To prevent fraud: We may use your information to monitor and prevent fraudulent transactions and unauthorized access to our services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

• Essential cookies: Required for the operation of our website
• Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our website
• Functionality cookies: Used to recognize you when you return to our website
• Targeting cookies: Record your visit to our website, pages visited, and links followed

Data Sharing and Disclosure

We may share your personal information with third parties in the following situations:

• Service providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Despite our security measures, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal data
• Rectification: The right to request correction of any inaccurate or incomplete data
• Erasure: The right to request deletion of your personal data
• Restriction: The right to request that we restrict the processing of your personal data
• Data portability: The right to request transfer of your data to another organization
• Objection: The right to object to our processing of your personal data

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@urbanthreads.com
• By phone: (555) 123-4567
• By mail: 123 Fashion Avenue, New York, NY 10001

Last Updated: August 1, 2023