We're here to help with any questions or concerns
Whether you have questions about our products, need assistance with an order, or just want to share your feedback, our team is ready to help.
123 Fashion Avenue
New York, NY 10001
(555) 123-4567
Mon-Fri: 9am-6pm EST
info@urbanthreads.com
We respond within 24 hours
Quick answers to common questions
We offer a 30-day return policy for all unworn items with original tags attached. Please visit our Returns Policy page for more details.
Standard shipping takes 3-5 business days. Express shipping is available for 1-2 business days. International shipping times vary by location.
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location.
Once your order ships, you'll receive a tracking number via email. You can also track your order through your account on our website.
Experience Urban Threads Collective in person
123 Fashion Avenue
New York, NY 10001
Mon-Sat: 10am-8pm
Sun: 11am-6pm
456 Style Boulevard
Los Angeles, CA 90210
Mon-Sat: 10am-8pm
Sun: 11am-6pm
789 Trend Street
Chicago, IL 60601
Mon-Sat: 10am-8pm
Sun: 11am-6pm